Locked out of your Barclays account? Don’t panic. Resetting your password takes 5 minutes or less. Whether you’re on your phone, laptop, or tablet – here’s exactly what to do.
⚠️ Important:
This guide is 100% safe. We won’t ask for your password, card details, or PIN. Barclays will never call/text you for these either!
📱 Option 1: Reset Using the Barclays App (Easiest Way)
Use this if you have the Barclays app installed on your phone.
- Open the Barclays app
→ Tap the Barclays logo on your home screen.
→ Don’t have the app? Download it here (iOS/Android). - Tap “Forgotten your passcode?”
→ Below the login box, you’ll see this link. - Enter your card details
→ You’ll need your debit/credit card number and PIN.
→ Tip: Use the card linked to your account. - Set a new password
→ Create a strong password (mix letters, numbers, symbols).
→ Example:Coffee@2024
(not your pet’s name!). - You’re in!
→ The app reloads. Log in with your new password.

💻 Option 2: Reset on Website (Laptop/Desktop)
- Go to Barclays online banking
→ Visit: barclays.co.uk/online-banking - Click “Forgotten your login details?”
→ Below the red “Continue” button. - Choose “I’ve forgotten my password”
→ Ignore other options (like forgotten username). - Enter your details
→ You’ll need:- Last name
- 16-digit card number
- Account number OR sort code
→ Can’t find these? Check your card or statement.
- Verify your identity
→ Barclays will text/email a security code.
→ Enter this code on the next screen. - Create a new password
→ Make it strong and unique.
→ Write it down somewhere safe temporarily! - Login with your new password
→ Return to the login page and try it out.
❓ “What If I Forgot EVERYTHING?” (No Card, No Details)
Do this:
- Call Barclays support
→ Dial 0345 734 5345 (UK).
→ Lines open 7am–11pm daily. - Say: “I need to reset my online banking”
→ They’ll ask security questions (e.g., recent transactions). - Verify your identity
→ Have your passport/ID ready. They might ask for details. - Wait for a reset letter
→ Barclays will mail instructions to your address.
→ Takes 3–5 days.
⚠️ Password Reset Troubleshooting
Problem | Quick Fix |
---|---|
“Security code not sent” | Check signal/WiFi → Wait 5 mins → Try “Resend code”. |
“Invalid card details” | Double-check numbers → Use a different card linked to your account. |
App keeps crashing | Update the app → Restart phone → Uninstall/reinstall app. |
Locked out after reset | Wait 2 hours → Too many failed attempts temporarily locks your account. |
🔒 Keeping Your New Password Safe
- Never share it – Not even with family.
- Change it every 3–6 months.
- Use a password manager like Apple Keychain or Google Password Manager.
- Enable 2-factor authentication (Barclays calls this “PINsentry”).
💡 Fun fact: “123456” and “password” are hacked in under 1 second. Yours should take years to crack!
❓ FAQs (Real Questions People Ask)
Q1: Will resetting my password lock my account?
→ No. Resetting is safe. Your account stays active.
Q2: Can I use my old password again?
→ No. Barclays blocks previously used passwords.
Q3: What if I don’t have a UK phone number?
→ Call support (+44 1604 230230) – they’ll email codes instead.
Q4: Why won’t Barclays accept my new password?
→ It needs:
- 8+ characters
- 1 letter + 1 number
- 1 symbol (e.g., !, @, #)
→ Avoid common words (“football”, “london”).
Q5: Can I reset my password at a Barclays branch?
→ Yes! Bring photo ID (passport/driving licence). They’ll help on the spot.
✅ Done! You’re Back In Control
Resetting your Barclays password is like changing a lock – quick, safe, and smart. Follow these steps, and you’ll be checking your balance, paying bills, and sending money in under 10 minutes.
👉 Remember: If anything feels suspicious, call Barclays directly. Better safe than sorry!
Need help right now?
📞 Contact Barclays: 0345 734 5345 (UK) or +44 1604 230230 (abroad).
💻 Visit: barclays.co.uk/help